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Privacy Policy

Sales Tax

Dragon USA Online shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. Each customer shall be solely responsible for all sales or other taxes on orders shipped to any other state.

Order Acceptance

The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Dragon USA Online reserves the right at any time after receipt of your order to accept or decline your order or part of your order. ALL ORDERS PLACED MUST OBTAIN PRE-APPROVAL WITH AN ACCEPTABLE METHOD OF PAYMENT, AS ESTABLISHED BY OUR CREDIT DEPARTMENT. We may require additional verifications or information before accepting any order. Dragon USA Online reserves the right to refuse service to anywone.

Dragon USA Online reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Dragon USA Online.

Order Cancellation

If you must cancel an order before it is shipped, you may do so by contacting us and cancel your order. If your order has already been shipped, then you may refuse delivery to avoid the cost of return shipping. Once the refused product arrives back at our warehouse, we will process your credit 10 to 14 days after receiving it, for the purchase price of the product minus shipping fee. If you did not refuse delivery, you must call us and obtain an RA (Return Authorization) number to return your item(s). Returns must be made within 30 days of delivery or attempted delivery, items are non- returnable after 30 days. A restocking fee of 15% may be applied to the returning items. You will be liable for the return shipping and insurance costs. The items must be unopened and as shipped condition to be eligible for a credit.

Privacy Notice

We at Dragon USA Online realize that it is the customer that enables us to exist.  We are committed to respecting and protecting your privacy.  Any and all customer information obtained is collected for the purpose of processing your order and supporting our customer relationship.  NO PERSONAL INFORMATION IS SOLD OR OTHERWISE DISTRIBUTED. Please read our privacy notice for more information.

Copyright and Trademark Notice

This site is owned and operated by Dragon USA Online and Dragon Models USA, Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Dragon USA Online.  All audio and video clips are the sole property of Dragon USA Online or their respective content providers.  All software used on the site is the sole property of Dragon USA Online or those supplying the software.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Dragon USA Online's prior written permission.  All rights not expressly granted herein are reserved could result in criminal or civil penalties.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and Dragon USA Online's trademarks or service marks of Dragon USA Online.  All custom graphics, icons, logos and service names are trademarks or service marks of Dragon USA Online.  All other trademarks or service marks are property of their respective owners.  The use of any Dragon USA Online trademark or service mark without Dragon USA Online's express written consent is strictly prohibited.

Typographical Errors

Dragon USA Online has made every effort to ensure the accuracy of the product information and description.  In the event a product is listed at an incorrect price due to typographical, photographic or technical error, Dragon USA Online shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.  Dragon USA Online shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, Dragon USA Online shall immediately issue a refund to your account in the total charged.  DRAGON USA ONLINE is also not responsible for any photographic or technical errors.

Site Links

This site may contain links to other sites on the Internet that are owned and operated by third parties.  You acknowledge that Dragon USA Online is not responsible for the operation of or content located on or through any such site.

DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE Dragon USA Online SITES
THE Dragon USA Online WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS".  Dragon USA Online AND ITS PARENT COMPANY SIGNAL MICROSYSTEMS, INC MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE Dragon USA Online SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE.  Dragon USA Online EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICUALR PURPOSE.   YOU AGREE THAT Dragon USA Online, ITS PARENT COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES OR THEIR REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE Dragon USA Online SITES.  YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Limitation of Liability

Dragon USA Online and Dragon Models USA, Inc.  shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by buyer to third parties, even if Dragon USA Online has been advised of possibility of such damages.  The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other sort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.

Jurisdiction and Venue

You agree that any legal action brought against Dragon USA Online or Dragon Models USA, Inc.  shall be governed by the laws of the State of California without regard to its conflict of law principles.  You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Dragon USA Online sites shall be an appropriate federal or state court located in Los Angeles County, California.


for domestic orders over $99

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1-800-980-0322

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